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Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals


You can purchase a new, sealed lock at your local Store House facility. No one else has a key to that lock.


We offer month to month leases, meaning no contracts and no commitment.


You are able to gain access to your good 24 hours a day 7 days a week at all locations. Office hours vary by location. Please visit the location nearest you for Office and Access hours.


We require a 10 days written notice to move out. Full details on the vacating policy will be provided for you at the time of Move-In.


Yes, all of our properties carry a variety of boxes, locks and supplies to make your move easier.


Payments can be processed by mail, in person, with our automated storage machines or through our website. You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature.


We have a wide variety of unit sizes to meet you needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.


Talk to your Property Manager for our Long Term Discounts.


Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.


We accept major credit cards, checks, and cash and money orders.


A drive-up unit is an outside unit, located on the first floor of a facility, that gives you the ability to load your belongings directly from a vehicle or truck.


Push carts are available at many facilities with inside units accessed by inside hallways. If you are renting an inside unit and need a push cart, please let the facility manager know and they will be happy to assist you.


Climate control is a feature that we offer at many of our facilities around the country. Climate controlled units are cooled or heated to protect your stored belongings from the extreme temperatures.

The Store House Company, Copyright 2008, Legal Notice|Corporate Office: 2625 Butterfield Rd., Suite 130N|Oak Brook IL, 60523, 630.573.2799